3123 Nutrisystem Consumer Reviews and Complaints
For about the same money, other services offer better track records. Your job will be to decide how much weight you need to lose, and how many of your meals and snacks you want Nutrisystem to provide. I just went through this whole process and received my order today. I do not recall being verbally told about these conditions. Ultimately, I wanted to make a goal of losing about 10 pounds per month. We will be looking into your account and reaching out soon. Obviously now I have to start without it and will not have maximum results.
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Dinner was the chicken pasta parmesan which was surprisingly good! Big squares of chicken and the sauce tasted like real cheese. Anyway, this was my very long and in depth review. I hope it was helpful and gives you an idea of what the food is like. I would do it again but will probably give myself a break at this point. I didn't have a lot of social commitments during the week, but this would be hard to sustain had I been more active or coming and going through the week.
I liked the portion control and didn't often feel hungry when I went to bed, but I just got tired of breakfast bars and processed cheese. It was great to have veggies as sides at least. I also don't have a scale so, I have no idea if I lost any weight. It was just 5 days so, how much could it really be? I feel a little less puffy? Anyway, it was convenient and not very expensive. Would recommend for a quick reset, but you'll be burnt out by the end of the week probably.
The tuna was disgusting, the beef stew looked like cat food and tasted horrible! It did help me understand that portion control is key as most of us I think tend to eat nearly 3 x what an average portion should be. I really like not having to think about cooking and you do seem to be eating all the time I'm glad I did it but int he future I would have to buy the food separately because man some of it was really bad!
I wanted to lose 10 pounds and try the Nutrisystem products and this was the perfect solution! The food was delicious and I lost 8 pounds! I ordered a second week to lose the rest of my weight! This is my favorite of the Amazon available Nutrisystem 5 day system. This is a great way to try the Nutrisystem program before you commit to the entire program. It is easy to follow and all you need is to buy vegetables to add to your dinner. Just received today, already perturbed.
This is marketed as a complete Jumpstart. None of the above descriptions include information about this Nutrucrush shake. Obviously now I have to start without it and will not have maximum results.
It works well if you stick to it. Food tastes good to me. See all 48 reviews. See all customer images. Most recent customer reviews. Published 1 month ago.
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I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced. When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor.
I'm very disappointed with the service I receive so I will take my business to a place that has better customer service. Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star.
Weight loss system worksstale product and no one to answer to except counselors with no control. I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay. The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out.
Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food?
Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.
We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for.
Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison.
Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.
BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.
We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged.
Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent.
Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.
I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence.
It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week.
Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you.
The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason.
Nutrisystem provides prepackaged calorie-reduced meals, and has been in business since On the Nutrisystem diet plan, you choose from a menu of more than different dishes designed by registered dietitians. The company delivers meals monthly and provides a day supply of food. You are expected to purchase low-fat dairy products and six daily servings of fresh fruit and vegetables to supplement the provided meals.
There are separate plans for men, women, diabetics and vegetarians. The daily calories of provided meals falls at about 1, calories for women and 1, calories for men. The program's emphasis on foods with a low glycemic index ensures that participants won't become hungry between meals and binge on extra calories. Because Nutrisystem is designed to encourage healthy weight loss, not to be used as a crash diet, typical participants on the plan lose 1 to 2 lbs. You may lose weight more quickly in the first few weeks of the program, but excessive rapid weight loss is unlikely.